Verdex XM4-bt bluetooth not working

I just got a verdex XM4-bt and have it attached to a robostix. After plugging in the 5v power supply to the stack I do not get a bluetooth signal. Since I am unable to establish communication with the board at all I don't see how I could have messed up any settings. I am forced to conclude that the verdex board is not working properly... has anyone else had this problem? please advise

Eamon

A possible solution can be found in the discussion page